Change Template(s) ownership functionality allows you to assign access to all your templates to another user. That functionality can be used when the old owner of the G-Accon templates leaves the company or on vacation or on medical leave or when the responsibility within your team is changed.
To change template ownership you need to be logged in into the product (Xero, QuickBooks, or HubSpot). Then you need to select from the menu Add-ons -> G-Accon for QuickBooks (Xero or WorkflowMax) -> Tools–>Change Template(s) Ownership.
You need to enter new owner email and confirm it. As a result all templates will be assigned to a new owner, John Smith in our case.
The next step is either update the customer details through the Customer Portal or create a new subscription for a new user.
How to update the customer details through the Customer Portal?
You need to open G-Accon website at http://www.accon.services and select “CUSTOMER PORTAL” menu option.
Then you need to click on the “Continue–>” button.
Select the account:
and go to the “Account Information”:
Select your email address from the Account Details screen:
Update the record with the new information such as First and Last Name, email address and Company name.
Next step will be to open Google Spreadsheet and login into G-Accon using new email address. You should be able to see all templates and all processes copied from the previous owner.